Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.

Smart charging will be paused and allow a full battery charge until your Surface needs to turn it on again. It may take several days before smart charging turns on again and limits your battery capacity to 80%.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

在基于 Word 与其他字处理应用程序（例如 Google Docs 或 OpenOffice.org Writer）之间共享的文档进行协作时，请将书写（内容）和格式设置（外观）视为不同的任务。

Default Office theme colors. The color palette of the Office theme prioritizes the creation of modern and accessible content. The previous Office theme has been renamed Office Theme 2013–2022 and can still be accessed in the theme galleries of each Office application.. Change a theme and make it the default in Word or Excel

Updated Files On-Demand settings on Windows.We are updating the OneDrive sync app advanced settings for Files On-Demand for users who have the feature enabled.

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原因. 设备在计算机上没有安装驱动程序，或驱动程序配置不正确。 推荐的解决方案. 更新驱动程序. 在设备的“属性”对话框中，单击“驱动程序”选项卡，然后单击“更新驱动程序”以启动“硬件更新向导”。

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.

Is your Surface not responding or hanging? Don't worry, you can force a shutdown and restart your Surface with these simple steps. Learn how to do it safely and quickly, and avoid common issues like data loss or recovery screen. Follow the official Microsoft Support guide and get your Surface back to normal.