Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

Note: If you can't open an app to check your installation type, try the more common Click-to-Run or MSI uninstall steps first. Create or open an existing file and select File > Account (or it might say Office Account). Under Product information, find the About button and check for the following:

To turn off your PC in Windows 10, select the Start button, select the Power button, and then select Shut down.. I'm having trouble opening the Start menu

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Observação: A melhor e mais segura maneira de obter atualizações de driver no Windows é sempre por meio do Windows Update.Se você estiver tendo problemas com o Windows Update, verifique primeiro se algum dos links em Atualizar o Windows pode ajudá-lo.

Note: If it’s been fewer than 10 days since you upgraded to Windows 10, your previous version of Windows will be listed as a system file you can delete.If you need to free up drive space, you can delete it, but keep in mind that you'll be deleting your Windows.old folder, which contains files that give you the option to go back to your previous version of Windows.

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To go back to a restore point:

How to enable TPM. If you need to enable TPM, these settings are managed via the UEFI BIOS (PC firmware) and vary based on your device. You can access these settings by choosing: Settings > Update & Security > Recovery > Restart now. From the next screen, choose Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make the changes.

If your touchpad isn’t working, it may be a result of a missing or out-of-date driver. Updating or reinstalling your touchpad drivers in Device Manager may help solve the problem. To open Device Manager, enter device manager in Search on the taskbar, then select Device Manager .

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