If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Free. A Free badge means an active Microsoft 365 Family or Personal subscription isn't associated with the account you signed in with. Only the free web versions of Word, Excel, and PowerPoint are available to you. To access these apps in your browser, all you need to do is to sign in to Microsoft365.com with your Microsoft account and select the app you need from the app launcher .

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

If either of the categories above apply to you, use the following procedures to update your browser: Update once. In the browser, go to Settings and more > Help and feedback > About Microsoft Edge (edge://settings/help).. If the About page shows Microsoft Edge is up to date., you don't need to do anything.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

Select the Windows Security app from the search results, go to Virus & threat protection, and under Virus & threat protection settings select Manage settings.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Learn how to use Remote Desktop in Windows. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.