Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

If the USB recovery drive doesn’t work on your Surface. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.

Microsoft Rewards has two status tiers: Level 1 and Level 2. Earn and keep Level 2 status by reaching 500 Microsoft Rewards points each month - no matter how you earn points, they all count toward your status.

Windows 允许添加多个用户帐户以使用同一设备，使每个用户都有自己的设置、文档和应用程序。 例如，家长可以拥有自己的具有管理权限的帐户来管理设置和安装软件，而孩子可以拥有启用了家长控制的标准帐户来监视和限制其使用情况。

Enhanced function key. What it does. Close. F6: Closes the document or the file in the active window. Forward. F8: Forwards the e-mail in the active window.

Chat lets you connect with others, stay up to date on projects, and express yourself, whether you're in the office, at home, or on the go with the Microsoft Teams app. In Teams, you'll see three types of chats: One-on-one chats: to connect with people individually.

For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

个人设备的所有者或管理员激活了 BitLocker (在某些设备上也称为设备加密，) 通过“设置”应用或控制面板： 在这种情况下，激活 BitLocker 的用户选择了保存密钥的位置，或者在设备加密的情况下选择 (，) 自动将密钥保存到其 Microsoft 帐户。

Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.

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