Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Pour obtenir de l’aide dans Outlook.com, cliquez ici ou sélectionnez Aide dans la barre de menus et entrez votre requête. Si l'auto-assistance ne résout pas votre problème, faites défiler la page jusqu'à la rubrique Avez-vous toujours besoin d'aide ? et sélectionnez Oui.. Pour nous contacter dans Outlook.com, vous devez vous connecter.

Cookies are small pieces of data stored on your device by websites you visit. They serve various purposes, such as remembering login credentials, site preferences, and tracking user behavior.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

重要: 在选择从媒体启动之前，应验证设备是否满足最低系统要求，因为满足后才允许安装 Windows 11，如果你至少具有 TPM 1.2（而不是最低系统要求的 TPM 2.0），它将不会根据处理器的系列和模型验证处理器是否在批准的 CPU 列表上。

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

To activate Windows 11 using an internet connection: As Windows 11 will automatically activate if you are connected to the internet, you can confirm your activation status by selecting Start > Settings > System > Activation and looking under Windows.. If online activation fails, first try the activation troubleshooting in Activate Windows.. To activate Windows 11 by phone:

Learn how to use Remote Desktop in Windows. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store), and add the name of the PC that you want to connect to (from Step 1). Select the remote PC name that you added, and then wait for the connection to complete.