Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Cross-device copy and paste (for Surface Duo and select Samsung and HONOR and OPPO and ASUS devices) Let emailing yourself photos and files be a thing of the past — now you can just copy and paste or drag and drop content between your Android device and your PC.

Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems. Check the wireless connection (for wireless printers).Do one of the following:

Find Teams on the web at https://teams.microsoft.com.. To use Teams, you need a Microsoft 365 account with a Business or Enterprise Microsoft 365 license plan. For more information, see How do I get access to Microsoft Teams?. For information about supported browsers for Teams on the web, see Web clients for Microsoft Teams.

The Snap feature is a great way to improve your productivity by sharing many app windows in a single screen. Different layouts are available with many sizes to choose from, so you can get the most from your favorite apps when you are working on specific tasks.

We’re continually releasing updates to our application, based on customer feedback. Check out What's New in the latest updates for Skype on desktop and mobile.

On the settings page for that app, change the setting for Let this app run in the background.Here’s a summary of each option: Always.The app is always allowed to run in the background—receive info, send notifications, and stay up to date—even when you’re not actively using it.

Find your product key to activate Windows. A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.