An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web).

Important: you should limit the number of administrators on your Windows device because administrators have complete control over the system.Administrators can change settings, install software, and access all files. If too many people have this level of access, it could lead to security risks like malware installation or unwanted changes to your system.

Repair programs in Control Panel. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available.If it isn't available or doesn't fix the problem, select Reset.

To check activation status in Windows 11, select the Start button, and then select Settings > System and then select Activation .. Your activation status will be listed next to Activation.. Check activation status in Settings. You'll see one of these activation status messages on the Activation page:

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

Windows 11 is designed to bring you closer to what you love and is releasing at a time when the PC is playing an even more central role in the way we connect, create and play.

Learn how to open and run DxDiag.exe on Windows to collect device information and troubleshoot DirectX sound and video issues.