Make sure the Store account reported in the Xbox app for Windows is the account that was used to buy your Game Pass subscription. On PC, the Store account is used device-wide for purchasing and ownership, including access to Game Pass benefits in the Xbox app for Windows. It might be different than the one you usually use with Xbox.

Starting with Windows 11, version 22H2, the known Windows folders—Desktop, Documents, Downloads, Pictures, Music, and Videos—are available by default as pinned folders in Quick access in both File Explorer Home and the left navigation pane.These default folders are no longer displayed under This PC to keep the view focused on your PC’s drives and network locations.

If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

Tip: If you installed the Microsoft 365 apps as part of a suite, such as Office Home and Student or Microsoft 365, search for the suite name.For stand-alone apps search by the app name, such as Project or Visio. In most cases you can't uninstall an individual app if it's included in your Microsoft 365 suite.

Get productive quickly with Microsoft 365 videos and tutorials. Explore Microsoft 365 training guides and tips to collaborate with anyone, anywhere.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

In the upper left corner of the window, select the app launcher > SharePoint Tip: If you don't see the SharePoint app after selecting the app launcher, you can find it by either selecting More apps, or using the Search box near the top of the window to search for SharePoint.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings.