Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Step 2: Back up your folders. Windows Backup is an easy, single stop for all of your backup needs. Your free Microsoft account comes with 5 GB of OneDrive cloud storage (and more storage is available if you need it), and backing up your folders syncs the folders you specify to your OneDrive account, making them instantly accessible on all computers that you use with this Microsoft account.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

These steps apply only to Office Professional Plus, Visio Professional, or Project Professional. Step 1: Start an Office app, like Word, Project, or Visio, depending on your purchase.. Step 2: In the Sign in to set up Office window, select I don't want to sign in or create an account (it's a small link at the bottom of the window).. Step 3: Enter your Office product key, without hyphens.

Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

If you are planning to use Teams free or if you were a guest in an org, you can connect and collaborate by downloading and installing another version of Microsoft Teams (work or school) and signing in with your Microsoft account or the guest account where the invite was sent to.