Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Notes: Meeting recordings won't capture whiteboards, annotations, shared notes or content shared in the stage view by apps, and also won't include videos or animations embedded in PowerPoint Live presentations.

Set up PC folder backup. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help & Settings icon then Settings.). Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.)

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

If you try to add an IMAP account to Outlook, for example a Gmail account, Apple account, Yahoo account, or an account from your local ISP, and you're not prompted to enter your password, use the following steps to work around the problem.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Note: If you see the icon next to the On/Off toggle for an app, you can select it to see the registry location that contains the path for the app. Apps installed through Microsoft Store (.MSIX apps) don’t have these icons. If you select the icon for these apps, File Explorer opens and highlights the executable file.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.