Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

Tip: You can also check to see what your network adapter supports by opening the Command Prompt (or Terminal), and then typing the command netsh wlan show drivers.Look next to Radio types supported and see if it includes 802.11be (for Wi-Fi 7) or 802.11ax (for Wi-Fi 6/6e) and look under Authentication and cipher supported in infrastructure mode and see if it includes WPA3 Personal and WPA3 ...

To activate Windows 11 using an internet connection: As Windows 11 will automatically activate if you are connected to the internet, you can confirm your activation status by selecting Start > Settings > System > Activation and looking under Windows.. If online activation fails, first try the activation troubleshooting in Activate Windows.. To activate Windows 11 by phone:

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Note: If you see the icon next to the On/Off toggle for an app, you can select it to see the registry location that contains the path for the app. Apps installed through Microsoft Store (.MSIX apps) don’t have these icons. If you select the icon for these apps, File Explorer opens and highlights the executable file.

Turn on Find my device. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

Set up PC folder backup. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help & Settings icon then Settings.). Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.)