Learn how to locate your Microsoft Office product key, which allows you to activate and use your Office products without requiring a Microsoft account.

Learn how to restore files that have been permanently deleted and are no longer in the recycle bin on Windows 10.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.

Help to decide whether you should install the 32-bit Office version or the 64-bit Office version. Which version is right for you depends on how you plan to use Office. Find out about choosing between 32-bit Office and 64-bit Office.

Learn how to update Windows to ensure your device operates smoothly and securely with the latest features.

Get productive quickly with Microsoft 365 videos and tutorials. Explore Microsoft 365 training guides and tips to collaborate with anyone, anywhere.

Summary. Windows includes a tool called Microsoft System Information (Msinfo32.exe). This tool gathers information about your computer and displays a comprehensive view of your hardware, system components, and software environment, which you can use to diagnose computer issues.

Learn about Windows service packs and download the latest updates for Windows 10 and Windows 8.1

If you see a gray OneDrive icon, this means you are not signed in. If you cannot sign in to your OneDrive sync app, or the sync app says OneDrive is not connected, follow the steps below.