For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to change Microsoft account email address or phone number using aliases to sign into your Microsoft account.

If the USB recovery drive doesn’t work on your Surface. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.

Download the app. Track your points and earn while gaming or shopping by downloading the Microsoft Rewards app to your Xbox console: Press the Xbox button to open the guide, and then go to Store. Select Search, and then enter Microsoft Rewards into the search box. Choose the Microsoft Rewards app from the results, and then download it to your ...

The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory. Note: When signed in to the Surface app, you can see information for other Surface devices that you've also signed in to. Open the Surface app. In the Surface app, expand Device information ...

Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device. Activate Office from Microsoft Workplace Discount Program.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in options. Under Ways to sign in , you have three choices to sign in with Windows Hello: Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera.

To use your camera with apps on Windows 10, you'll need to turn on some permissions in Camera settings. Then, you'll need to check your app permissions if you want to use your camera with apps.

Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe , and then select OK. Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically. Make sure Windows has the latest update. Note: If your Windows 10 version ...

Upgrade to Windows 10 Pro. Windows 10. Windows 10 Pro offers more advanced security and business networking features, including: BitLocker Drive Encryption. Remote Desktop. The ability to join a domain or Azure Active Directory. If you're running Windows 10 Home, select Get Windows 10 Pro to upgrade your device.