Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer.

注: Microsoft アカウントとして所有しているメール アドレスを使用するか、サインアップ時に [新しいメール アドレスを取得する] または [代わりにメールを使用する] を選択して新しいアドレスを作成できます。

If you can't find a file on your computer or you accidently modified or deleted a file, you can restore it from a backup (if you're using Windows backup) or you can try to restore it from a previous version.Previous versions are copies of files and folders that Windows automatically saves as part of a restore point.

¿Está preparado para instalar? Antes de empezar, asegúrate de que tu PC o Mac cumple los requisitos del sistema.. Si ya ha canjeado una clave de producto, simplemente va a reinstalar las aplicaciones o sabe que tiene una licencia asignada a través del trabajo o la escuela, puede ir directamente a la sección iniciar sesión para descargar e instalar Microsoft 365 u Office.

If your scanner isn't in the list, select The printer that I want isn't listed, and then follow the instructions to add it manually. Notes: If you use wireless access points, extenders or multiple wireless routers with separate SSIDs, you'll need to ensure that you're connected to the same network as the scanner for your PC to find and install it.

Se esta for a primeira vez que você instala o Microsoft 365, talvez seja necessário seguir algumas etapas de configuração primeiro. Expanda a seção a seguir para saber mais. No entanto, se você está reinstalando o Microsoft 365 e já resgatou uma chave do produto e tem uma conta associada ao Microsoft 365, vá para a seção entrar para baixar o Office.

若要在 Outlook.com 中获取支持，请单击此处或选择菜单栏上的帮助，然后输入查询。 如果自助服务无法解决问题，请向下滚动到“仍需要帮助？”，然后选择“是”。 若要在 Outlook.com 中联系我们，需要登录。

If the problems aren't all resolved, try running the troubleshooter again to check for additional errors, or see Fix Windows Update errors and follow the troubleshooting steps. For more Windows Update troubleshooting info, see Troubleshoot problems updating Windows. Check for Windows updates

If your touchpad isn’t working, it may be a result of a missing or out-of-date driver. Updating or reinstalling your touchpad drivers in Device Manager may help solve the problem. To open Device Manager, enter device manager in Search on the taskbar, then select Device Manager .

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.