Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Training: Watch and learn how to create a PowerPoint presentation, add/format text, and add pictures, shapes, and/or charts.

RAM. 16 GB (recommended) Storage type. Solid State Drive or SSD (recommended) Processor architecture. x64 or ARM64. Virtual Machine Platform. This setting needs to be enabled.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.

Cross-device copy and paste (for Surface Duo and select Samsung and HONOR and OPPO and ASUS devices) Let emailing yourself photos and files be a thing of the past — now you can just copy and paste or drag and drop content between your Android device and your PC.

Note: If you are in tablet mode, you may not be able to see your desktop icons properly.You can find the program by searching for the program name in File Explorer. To turn off tablet mode, select action center on the taskbar (next to date and time), and then select Tablet mode to turn it on or off.

Si tienes problemas de sonido o audio, las siguientes sugerencias pueden ayudarte. Las sugerencias se enumeran en orden, por lo que debes empezar por la primera; comprobar si se soluciona el problema y, de no ser así, continuar por la siguiente.

Learn how to change settings to enable Secure Boot if you are not able to upgrade to Windows 11 because your PC is not currently Secure Boot capable.