Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

When you’re away from your console or your Windows 10/11 device, you can still get ready to play your next Xbox console game. Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Browse on the go with the new Microsoft Edge for Android and iOS devices. Microsoft Edge offers better protection and privacy, and can sync your favorites, passwords, and more across your desktop and mobile devices.

如果在设置中打开用与首选语言不同的语言编写的页面，Microsoft Edge会自动提示你翻译它。 转到用外语编写的网页时，“翻译”图标 显示在地址栏中。 如果语言未包含在设置中的首选语言列表中，则该语言被视为外在语言。

All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx).

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.

Turn on Find my device. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Explore OneDrive support, help, and learning resources. Learn how to protect your important files, documents, and memories with OneDrive.