Look in the Surface app. The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory.

Next steps. After you register your personal device to your organization's network, you should be able to access most of your resources. If your organization wants you to join your work device, see Join your work device to your organization's network.

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

The steps to access the repair tool vary depending on your operating system. Right-click the Start button (lower-left corner) and select Apps and Features on the pop-up menu.

若要在 Windows 11 中检查激活状态，请选择“开始 ”按钮，然后选择“设置 > 系统 ” ，然后选择“激活 ”。 。 激活状态将在“激活”旁边列出。 在“设置”中检查激活状态. 你将在“激活”页面上看到以下一条激活状态消息：

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

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