Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

IMPORTANT This update is not needed and will not be offered if your Windows Recovery Environment (WinRE) meets any of the following conditions: If the WinRE recovery partition does not have sufficient free space.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears. If you have a Windows Pro/Enterprise device (not a Windows Home device), you can then toggle off Type Cover port from the Devices menu and exit UEFI. Re-enter UEFI (press power + Volume Up) and toggle Type Cover port back on, then check if the Keyboard works in UEFI.

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

Notes: Meeting recordings won't capture whiteboards, annotations, shared notes or content shared in the stage view by apps, and also won't include videos or animations embedded in PowerPoint Live presentations.

Turn on Find my device. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.