Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

Note: The best and safest way to get driver updates in Windows is always through Windows Update.If you are having problems with Windows Update, you might see if any of the links at Update Windows can help you out first.

If the problems aren't all resolved, try running the troubleshooter again to check for additional errors, or see Fix Windows Update errors and follow the troubleshooting steps. For more Windows Update troubleshooting info, see Troubleshoot problems updating Windows. Check for Windows updates

On your console, get Xbox Game Pass Ultimate in Store > Subscriptions.Online, go to Xbox Game Pass. Your purchase of Game Pass Ultimate will automatically convert any outstanding time on your subscriptions to Xbox Game Pass or EA Play into time for Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Earn Microsoft Rewards points with Xbox, whether on console or on your devices. Available with your Microsoft account, the free Microsoft Rewards program makes it even easier to earn points for things you already do, like shopping for games and other eligible items in the Microsoft Store, gaming on Xbox, or searching on Bing.

To capture a video snip, open Snipping Tool, select the Record button, then select New recording, or press Windows logo key + Shift + R.Select the area of the screen you wish to record, then select Start.When you are done, select Stop.At this point you can save the recording as-is or select Edit in Clipchamp to work with it in the Clipchamp video editor.

If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.

Tips: If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want.. For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline.

Unlike in previous versions of Windows, you’ll need to use the media creation tool to create an ISO file to install Windows 10. Make sure you have a license to install Windows 10, and then follow these steps:

右键单击该应用，选择“更多”，然后选择“打开文件位置”。此操作会打开保存应用快捷方式的位置。 如果没有“打开文件位置”选项，这意味着该应用无法在启动时运行。