Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Alternatively, you can install any website by going to the top corner of the browser and select Settings and more … > Apps > Install this site as an app.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

The Health report starts off by showing you the last time a Device Health scan was run. The time displayed should be basically the current time, as Windows Security tries to run a Device Health scan when you open the Device performance & health page.. Beyond the time of last scan you'll see the status of the key areas that Device Health monitors:

Battery Life: Lowering your refresh rate can save battery power by reducing the amount of energy your display consumes.This can be useful when you are using a laptop or tablet and want to extend your battery life.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: