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Change work or school account settings in the My Account portal
Change two-step verification settings; Common problems with two-step verification for work or school accounts; Manage app passwords for two-step verification
I forgot the account I use with Microsoft 365
Learn how to retrieve a forgotten username or password for your Office for home or Office for business account.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, OneNote for Mac, SharePoint in Microsoft 365, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Activation, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin, Project for Office 365
Why is Microsoft texting me? - Microsoft Support
Instead of receiving security codes in a text message or email, your phone can generate them with an app. If you want to generate security codes, check out the Microsoft Authenticator app for Windows phone, Android, or iOS.Add your Microsoft account to the app by signing in with your credentials or by visiting your security settings page and selecting Set up identity verification app.
Set up a security key as your verification method - Microsoft Support
Delete a security key from your security info. If you lose or no longer want to use a security key, you can delete the key from your security info.
What is a Microsoft Exchange account? - Microsoft Support
A Microsoft Exchange account is a work or school email account. The organization that gave you the Exchange email account is running a Microsoft Exchange Server, or is using Microsoft 365 which uses Exchange Server to provide email.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook 2013, Outlook Web App for Office 365, Outlook Web App
Getting started with Microsoft Defender - Microsoft Support
Learn about getting started with the new Microsoft Defender on your personal devices including Windows, Mac, Android, and iOS.
Applies To: Microsoft Defender on Android, Microsoft Defender on iOS, Microsoft Defender on Mac, Microsoft Defender on Windows, Microsoft Defender Online
What is a Microsoft account? - Microsoft Support
A Microsoft account is what you use to access many Microsoft devices and services. It’s the account that you use to sign in to Skype, Outlook.com, OneDrive and Windows Phone – and it means your files, photos, contacts and settings can follow you securely to any device.
How to investigate a billing charge from Microsoft
If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more.
Applies To: Microsoft account dashboard
Your account settings are out-of-date in Mail or Calendar for Windows ...
Learn what to do if you receive a message in Mail or Calendar for Windows 10 that your account settings are out of date.
Applies To: Calendar for Windows 10, Mail for Windows 10
Find or fix a device in your Microsoft account
Learn how to find or fix a device in your Microsoft account.