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Troubleshoot co-authoring in Office - Microsoft Support
Learn how to fix common issues that prevent or block co-authoring with SharePoint, OneDrive, and Office. Find out what file formats, settings, and features are supported or not for co-authoring.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Excel for the web, Word for the web, PowerPoint for the web, Excel 2021, Word 2021, PowerPoint 2021, Excel 2021 for Mac, Word 2021 for Mac, PowerPoint 2021 for Mac, Excel 2019, Word 2019, PowerPoint 2019, Excel 2019 for Mac, Word 2019 for Mac, PowerPoint 2019 for Mac, Word 2016, PowerPoint 2016, SharePoint Server 2016, Word 2013, PowerPoint 2013, SharePoint Server 2013, SharePoint Server 2013 Enterprise, PowerPoint for Mac, SharePoint in Microsoft 365, Microsoft 365 admin, SharePoint Foundation 2013, Excel for iPad, Word for iPad, PowerPoint for iPad, Excel for iPhone, Word for iPhone, PowerPoint for iPhone, Word for Android tablets, Excel for Android tablets, PowerPoint for Android tablets, Excel for Android phones, Excel Mobile, PowerPoint for Android phones, Skype for Business, Word for Android phones, Word Mobile
Use the System File Checker tool to repair missing or corrupted system ...
To repair the corrupted files manually, view details of the System File Checker process to find the corrupted file, and then manually replace the corrupted file with a known good copy of the file. Windows 8.1 or Windows 8. Windows 10, Windows 7, or Windows Vista. More Information.
Co-author Office files - Microsoft Support
You can do this whether you're in an online app or a desktop app. Select Share in the top-right corner. Enter the email addresses of the people you'd like to work on your file with, or if you have their contact info stored in your address book, enter their names. Type a short message if you want. Select Send.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Excel 2021, Word 2021, PowerPoint 2021, Excel 2021 for Mac, Word 2021 for Mac, PowerPoint 2021 for Mac, Excel 2019, Word 2019, PowerPoint 2019, Excel 2016, Word 2016, PowerPoint 2016, Office 2016
Clear OneDrive cached credentials - Microsoft Support
Windows: Press the Windows key + R to open a "Run" dialog. Enter the path %localappdata%\Microsoft\OneDrive\settings and select OK. Delete the PreSignInSettingsConfig.json file. Mac: From Spotlight search type “keychain” and select " Keychain Access ”. If it's not visible in Spotlight, go to the Utilities folder and open Keychain Access from there.
Applies To: Microsoft 365 admin, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows
Reset OneDrive - Microsoft Support
Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK. A blank Command Prompt window will open, and after about ten seconds the window will close. You can close the Microsoft Store window. If OneDrive is still not syncing, press the Windows key and R again.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows
Fix OneDrive sync problems - Microsoft Support
Windows. OneDrive personal sync error. OneDrive work/school sync error. macOS. OneDrive for Mac sync errors. Windows File Explorer / macOS Finder. OneDrive sync error. OneDrive processing changes. File locked. Common. or OneDrive processing changes. or OneDrive paused. OneDrive account nearly full. OneDrive account full, locked or frozen.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, Office for business, Office 365 Small Business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business
Document collaboration and co-authoring - Microsoft Support
A co-authoring friendly document Co-authoring is only supported on modern file formats including: .docx (Word), .pptx (PowerPoint), and .xlsx (Excel). Edit permissions for co-authors All co-authors must have permission to access and edit the documents. Create or open documents for co-authoring.
Applies To: SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, SharePoint Foundation 2013, OneDrive (work or school), OneDrive (home or personal), OneDrive for Business, OneDrive for Mac, OneDrive for Windows
Request a refund for digital games | Xbox Support
Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.
OneDrive release notes - Microsoft Support
Fixed an issue causing a crash for some users running Microsoft.SharePoint.exe. Version 23.002.0102.0004 (March 27, 2023) We've resolved product issues to improve the reliability and performance of the OneDrive sync app.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Microsoft 365 admin, OneDrive (work or school), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
Choose between the 64-bit, 32-bit, and ARM version of OneDrive
64-bit version. The 64-bit version of OneDrive is automatically installed with later versions of Windows. Note: If you're using PerMachine, you'll need to run OneDriveSetup.exe /allusers. If you have a Mac, OneDrive is available in the 64-bit version and Apple silicon version. Download 64-bit version for Windows. Download OneDrive for Mac.
Applies To: OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows