To resolve this problem, perform the System File Checker scan in safe mode, and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir% \WinSxS\Temp. Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir% \Logs\CBS\CBS.log.

To download the recovery image, you’ll need a USB drive. Before you download a recovery image, format your USB drive to FAT32. Having trouble signing in? Contact Us.

You'll find direct links to downloadable packages that contain driver and firmware updates for Surface devices. You'll also find a section about imaging for IT professionals. To prepare for updates: Attach your Surface Type Cover or Surface Dock (if you have one) so it gets the latest updates, too. Make sure you have an internet connection.

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. If your work or school manages your Surface, check with your IT department before running the tool.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Here’s how to reset your Surface: Select Start > Settings > System > Recovery. Keep my files —Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC. This option removes changes you made to settings, as well as apps and drivers you installed.

Did this resolve the issue? Find out how to submit a request for a refund for a purchase of digital Xbox content.

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To go back to a restore point:

Learn how to recover files that have been lost, deleted, or accidentally changed.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.