Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

You can use either real money or Xbox gift cards to make purchases on the Xbox Store. You can also access and use various accessibility features and settings to make your purchase experience more comfortable and convenient. Did this resolve the issue? Learn how to make purchases in the Xbox Store.

To redeem a new purchase. Step 1: Go to www.office.com/setup or Microsoft365.com/setup. Step 2: Sign in with your Microsoft account, or create one if you don't have one. Be sure to remember this account so that you can install or reinstall Office later, without a product key.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

For volume licensing support, open your Microsoft 365 admin center, select Help & support, and search for "manage volume licensing" or submit an online support request. Don't forget to include your license ID or agreement number, your contact phone number & email address so we can contact you.

Learn how to activate Office that is pre-installed on new Windows 10 PCs or using a new product key.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Learn how to download and install apps you need from your Microsoft 365 business subscription.

Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC. Select the button below to start the uninstall troubleshooter. Click Open if you get a pop-up window indicating This site is trying to open Get Help.