Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall. Note: Some apps can't be uninstalled from the Settings app right now. For help uninstalling these apps, follow the instructions to uninstall from Control Panel. Uninstall from Control Panel.

If you’re having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended. Check if your Xbox account is suspended.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Solution 1: Check the status of the Xbox service. Check the Xbox status page. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. Xbox status page. Solution 2: Review your purchase settings.

. Subscriptions & billing. Request a refund for digital games. Notifications. Info. Questions about a refund email? We’re investigating this issue now. In the meantime, sign in to your account to see your latest refund request status. We understand that sometimes purchases of digital game products don’t go as planned.

South America. Learn how to contact Microsoft Store support to get help for your payment and billing issue.

To turn this feature off, follow these steps: Sign in to your Family page with an adult Microsoft account. Family page settings. Find the child's name and select More options > Spending. Under the Ask to buy section, switch Needs organizer approval to buy things to Off.

A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

In your Microsoft account: Open a web browser on another device. Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone. It should look something like this:

Select Start > Settings > Accounts > Access work or school . Next to Add a work or school account, select Connect. Enter that person's account info, select the account type, and then select Add. If you need to remove an account from your PC: Select Start > Settings > Accounts > Access work or school .