Need to update your billing address or add a payment option? You can do it online or on your Xbox console. Update your billing address. Collapse all. Update your info online. To update your billing address: Sign in to the Microsoft account you want to update. Go to Payment & billing and select Address book.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

Press the Start button , and then enter Xbox into the search bar. Choose the Xbox app from the results to open the app. Select your gamerpic, and then select Settings. Select Redeem under Redeem a code. Enter the 25-character code, select Next, and then follow the prompts. Note You can’t redeem a code on the Xbox app for mobile at this time.

Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

To redeem a Microsoft gift card, Xbox download code or token, select Redeem code below, sign in, and enter or paste the code or token value. Redeem Code. Tip: If you bought the wrong code, please contact the retailer. How to redeem an Office product key. Sign in to Office.com/setup with your Microsoft account.

To find the link for the driver you need, select the dropdown list below and then scroll through it to find the type of Surface you have. After you've selected it, you'll see the available links for that type of Surface device model. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi.

Solutions. Collapse all. Problems installing a game from the Xbox app. Run the Gaming Services Repair Tool. You can use this tool from within the Xbox app or try the downloadable version. For more information on how to run this tool, visit: Gaming Services Repair Tool for PC. Restart your device.

Add a payment method. Sign in to the Microsoft 365 admin center with your admin credentials. Go to Billing > Bills & payments > Payment methods. Select Add a payment method. On the Payment methods page, pick a payment method from the drop-down menu. Enter the information for the new card, and then select Add. Next steps.

Info. Can't sign in? Follow these steps to reset your Microsoft account password. If you know the email address that you used to set up your Microsoft account (which is used to sign in to your Xbox profile), you can reset your password now: Go to Reset your password and enter your email address.

Here are some things you can try if you’re having trouble signing in to a Windows 11 device, including problems signing in after upgrading to Windows 11. Restart your device. Check your internet connection. Check your password. Reset your PIN. Reset your password. Sign in with a different account. Sign in using Safe Mode.