If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

The Windows Malicious Software Removal Tool (MSRT) helps remove malicious software from computers that are running any of the following operating systems: Windows 10. Windows Server 2019. Windows Server 2016. Windows 8.1. Windows Server 2012 R2. Windows Server 2008 R2. Windows 7. Windows Server 2008.

Remove malware from your PC in Windows 8.1 or Windows 7. OneDrive (home or personal) Windows Defender and Microsoft Security Essentials are powerful scanning tools that find and remove malware from your PC. Here's how to use Windows Defender in Windows 8.1 or Microsoft Security Essentials in Windows 7 to scan your PC.

How to perform a clean boot in Windows - Microsoft Support. Windows 11 Windows 10 Windows 8.1. Notes: If your issue prevents you from booting into Windows, you won't be able to follow the steps in this article. After the device tries to restart a few times, you should get Windows Recovery Options, which you can use to try to resolve the issue.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC. Important: Before you use Microsoft Defender Offline, make sure to save any open files and close apps and programs. Open your Windows Security settings.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe , and then select OK. Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open ...

Need more help? If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation. If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter.

In the File Download dialog box, click Run or Open, and then follow the steps in the Windows Security Troubleshooter. Notes: This troubleshooter might be in English only. However, the automatic fix also works for versions of Windows in other languages.

Microsoft security help and learning. If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.