If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Check which version of DirectX is installed. The DxDiag tool reports detailed information about the DirectX components and drivers installed on your system and can be used. Swipe in from the right edge of the screen, and then tap Search. Type dxdiag in the search box. Or, just type dxdiag from Start. DirectX versions and updates by Operating System

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Real-time protection is a feature in the Windows Security app that continuously monitors your device for potential threats such as viruses, malware, and spyware. This feature ensures that your device is actively protected by scanning files and programs as they are accessed or executed.

Here's how to do that on Windows, Mac, or Android.

Learn how to download and install apps you need from your Microsoft 365 business subscription.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Learn why you might not be able to find or install some of the apps in Microsoft Store.