Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

The Xbox Offline System Update (OSU) process allows you to update your console by downloading a file to a USB flash drive and then installing that file directly onto your Xbox Series X|S or Xbox One console. To use the Offline System Update, you'll need:

Check the Xbox services, games, and apps for any service outages.

On rare occasions, you may experience issues while installing an Xbox game to your PC or handheld device. Listed below are a set of recommendations that can help alleviate any issues you may run into. Did this resolve the issue? Still need help? Accessible help and resources to get your Xbox questions answered.

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Learn how to find your error code quickly.

If you see error code 0x87e00196, you’ll need to reinstall your Gaming Services package. Find out how here.

If you see error 0x87e5002c, check that the game is fully installed or wait for the installation to complete. Find more solutions here.

Games for Windows Live is a retired PC gaming platform that ran alongside Xbox 360. We no longer provide customer support for Games for Windows Live, although features like achievements, online status, and gamertags are still working. The following are answers to the most frequently asked questions about Games for Windows Live.

Learn how to troubleshoot problems installing or running games from the Xbox app for PC and handhelds.