After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

In search on the taskbar, enter Control Panel and select it from the results. Select Programs > Programs and Features. Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall / Change. Then follow the directions on the screen. Need more help?

The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation process.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Learn how to use the DxDiag.exe tool to collect system information useful for troubleshooting problems with Microsoft Casual Games.

Repair or reset your apps: See Repair or Remove programs in Windows 10. Reinstall your apps: In Microsoft Store, select See more > My Library. Select the app you want to reinstall, and then select Install.

Real-time protection is a feature in the Windows Security app that continuously monitors your device for potential threats such as viruses, malware, and spyware. This feature ensures that your device is actively protected by scanning files and programs as they are accessed or executed.

Need to know which version of Windows 10 is running on your device? You can check quickly and easily. In the search box on the taskbar, type winver, then select winver from the list of results. This troubleshooter assists customers whose machines are not yet updated to the latest release, Windows 10 Version 1607.

Learn how to download and install apps you need from your Microsoft 365 business subscription.