When you try to start Games for Windows, MapPoint, or Streets & Trips ...
To resolve these problems, use one of the following methods. These problems may occur because your user account does not have administrative credentials on the computer.
Gaming Services Repair Tool for PC | Xbox Support
Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.
Microsoft Flight Simulator 2024 known issues | Xbox Support
Track known issues and bugs that were reported by the Xbox community for Microsoft Flight Simulator.
Uninstall or remove apps and programs in Windows - Microsoft Support
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
How to troubleshoot Windows Installer errors - Microsoft Support
The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation.
Fix gaming issues with the Xbox app for PC and handhelds
Third-party antivirus software might cause installation or launch errors on Windows devices. If you encounter issues installing or launching games, try suspending your antivirus software temporarily while you attempt to troubleshoot game installation. You can also try launching the game from the Xbox app or the Microsoft Store app.
Fix problems that block programs from being installed or removed ...
Reset this PC how to reset your PC. If you can’t install, uninstall, or update a desktop program in Windows 10, the Program Install and Uninstall troubleshooter can automatically fix common issues such as corrupted registry keys or incomplete uninstall data.
I can't find or install an app from Microsoft Store
Microsoft family settings might be hiding apps. Parents can use family settings to make sure that their child can't view or install apps that are inappropriate for their age. Check that you're signed in with the correct account. The app is no longer available.
Game installation issues on PC and handheld devices
Having trouble installing an Xbox game on your PC? Get more information on how to install games.
Find and install your Microsoft downloads from Microsoft Store
Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.
Applies To: Microsoft account dashboard