Restart the PC, then log back in as the new user. Important: If you have a Microsoft account, ensure to change the new user from a local account to a Microsoft account. For more information, see Change from a local account to a Microsoft account.

Learn how to find your BitLocker recovery key in Windows.

If you try to sign in to Windows and receive the error message We can't sign in to your account, or you receive a notification saying, You’ve been signed in with a temporary profile, Windows creates a temporary profile and signs you in with that one. Here are some things to try to get signed back in to your Windows profile:

To apply this hotfix, you must be running Windows 7 Service Pack 1 or Windows Server 2008 R2 Service Pack 1. You must restart the computer after you apply this hotfix. This hotfix does not replace any previously released hotfix.

Learn how to troubleshoot Windows sign in issues, including problems signing in to your Windows device after upgrading.

If you’re tired of having to remember or reset your password, try using a FIDO2–compliant security key to sign in to your Microsoft account instead. What is a security key? A security key is a physical device that you can use instead of your user name and password to sign in.

Start signing in to your Microsoft account by entering your username at account.microsoft.com/account. Sign in. If you don't have access to any sign-in verification method or have forgotten your password, select Other ways to sign in .

Learn what to do if your username and password have stopped working. If you sign in to your account while traveling or if you install a new app that signs in with your account, you may get an alert. We just need you to provide a security code so we know it was you, and that your account is safe.

Learn how to sign in, sign out, lock, and switch user account in Windows.

We've detected that your user account password is not managed by Microsoft. As a result, we are unable to automatically reset your password. Contact your IT staff for any further assistance.