Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. To do this, follow these steps: Open an elevated command prompt.

You'll find direct links to downloadable packages that contain driver and firmware updates for Surface devices. You'll also find a section about imaging for IT professionals. To prepare for updates: Attach your Surface Type Cover or Surface Dock (if you have one) so it gets the latest updates, too. Make sure you have an internet connection.

To download the recovery image, you’ll need a USB drive. Before you download a recovery image, format your USB drive to FAT32. Having trouble signing in? Contact Us.

When you are prompted to enter a BitLocker recovery key, take note of the first 8 digits of the recovery key ID. The recovery key ID helps identifying which recovery key to use, in case you have more than one. Where can I find a BitLocker recovery key?

Learn how to recover files that have been lost, deleted, or accidentally changed.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

.NET 6.0 has been refreshed with the latest update as of October 08, 2024. This update contains both security and non-security fixes. See the release notes for details on updated packages. .NET 6.0 servicing updates are upgrades. The latest servicing update for 6.0 will remove the previous 6.0 update upon successful installation.

Microsoft now combines the latest servicing stack update (SSU) for your operating system with the latest cumulative update (LCU). For general information about SSUs, see Servicing stack updates and Servicing Stack Updates (SSU): Frequently Asked Questions. Prerequisite: Based on your installation scenario, choose one of the following: