If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. To do this, follow these steps: Open an elevated command prompt.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

When you are prompted to enter a BitLocker recovery key, take note of the first 8 digits of the recovery key ID. The recovery key ID helps identifying which recovery key to use, in case you have more than one. Where can I find a BitLocker recovery key?

You'll find direct links to downloadable packages that contain driver and firmware updates for Surface devices. You'll also find a section about imaging for IT professionals. To prepare for updates: Attach your Surface Type Cover or Surface Dock (if you have one) so it gets the latest updates, too. Make sure you have an internet connection.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

To download the recovery image, you’ll need a USB drive. Before you download a recovery image, format your USB drive to FAT32. Having trouble signing in? Contact Us.

Restore deleted files and folders or restore a file or folder to a previous state. Navigate to the folder that used to contain the file or folder, right-click it, and then select Restore previous versions. If the folder was at the top level of a drive, for example C:\, right-click the drive, and then select Restore previous versions.

Windows devices that has Unified Extensible Firmware Interface (UEFI) based firmware can run with Secure Boot enabled. The Secure Boot Forbidden Signature Database (DBX) prevents UEFI modules from loading. This update adds modules to the DBX. A security feature bypass vulnerability exists in secure boot.

These new features will remain dormant until they are turned on through the “enablement package,” a small, quick-to-install “master switch” that activates the Windows 11, version 23H2 features.