Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone. It should look something like this:

What you need. To download the recovery image, you’ll need a USB drive. Before you download a recovery image, format your USB drive to FAT32. To download a recovery image, please sign in with your Microsoft account. Having trouble signing in? Contact Us.

Windows 10 Windows 11. BitLocker is the Windows encryption technology that protects your data from unauthorized access by encrypting your drive and requiring one or more factors of authentication before it will unlock it. In normal use BitLocker simply unlocks when you successfully sign into Windows.

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Open Get Help. Checking your Windows activation status. You'll first want to find out if your Windows 11 is activated and linked to your Microsoft account. It is essential that you link your Microsoft account to the Windows 11 license on your device.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Windows 10 Windows 8.1 Windows 7. You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Press [ Windows Key] + R or select Start > Run. Type “tpm.msc” (do not use quotation marks) and choose OK. If you see a message saying a “Compatible TPM cannot be found,” your PC may have a TPM that is disabled. See How to enable TPM for more information or check your PC manufacturer’s support information for instructions to enable the TPM.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Click one of the recovery options below and follow the steps to try to get things working again. Remove an installed Windows update. Reset your PC. Use the Startup Repair function. Use installation media to reinstall Windows 11. Use installation media to restore your PC. Use a recovery drive to restore or recover your PC.