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Surface device power states

Press and release the power button on your Surface. If nothing happens, connect the power supply and press the power button again. If your Surface still doesn’t turn on, see Surface won’t turn on or start. Select Start > Power > Shut down. Press and hold the power button for 4 seconds, and then swipe down.

Surface Recovery Image Download

To download the recovery image, you’ll need a USB drive. For most Surface models, your USB drive should be at least 16 GB. For Surface RT and Surface 2, your USB drive should be at least 8 GB in size. Before you download a recovery image, format your USB drive to FAT32. SUBSCRIBE RSS FEEDS.

Maximize your Surface battery life

Select Settings > System > Power and battery. For Battery levels, select Last 24 hours, and then select an hour of high battery usage. For Show, select Apps with usage. Look for apps that are using a lot of battery power. If you're not using them, you should close those unused apps. If the apps start automatically, open Task Manager and then ...

What to do if Surface is running slower

Newer devices have an adjustable power mode to allow you to balance your preference between best battery life and best performance. To view this setting, select the Start button, then type settings.Select Settings > System > Power & battery.For Power mode, select Better performance or Best performance.. This setting can be set up differently based on when the device is plugged in or running on ...

Shut down, sleep, or hibernate your PC

In the Shutdown settings section, select Hibernate. Select Save changes. Now you’ll be able to hibernate your PC in a few different ways: Select Start , and then select Power > Hibernate. Press the Windows logo key + X on your keyboard, and then select Shut down or sign out > Hibernate. Note: If devices connected to your PC (like monitors ...

How to adjust power and sleep settings in Windows

To adjust power and sleep settings in Windows 11, select Start > Settings > System > Power & battery > Screen and sleep. Screen: Select how long you want your device to wait before turning the screen off when you're not using your device. Sleep: Select how long you want your device to wait before going to sleep when you're not using it.

Product safety warnings and instructions

Do not disassemble, crush. crush, open, puncture, shred, short external contacts or circuits, expose to temperature above 40 °C (104 °F), or dispose of batteries in fire or water. Do not mix new and old batteries or batteries of different types (for example, carbon-zinc and alkaline batteries).

Troubleshoot blue screen errors

Though the steps on this page might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Surface battery won’t charge or Surface won’t run on battery

Remove the power connector from your Surface, turn it over, and plug it back in. Make sure the connection is secure and the power connector light is on. Wait 10 minutes and turn on your Surface. If it still doesn't turn on, press and hold the power button until the logo screen appears (about 20 seconds).

Fix problems detaching or attaching your Surface Book keyboard

If you accidentally press the Detach key while your Surface Book is shutting down, press the key again. You can attach the keyboard at any time. If you're in Draw Mode or View Mode, the keyboard and touchpad are disabled to prevent accidental keystrokes. You can charge the keyboard while it’s detached. To charge the screen while it’s ...
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