Learn how to turn your Surface on, shut it down, restart and wake it, and put it into different power saving states. For general info about these power states and to learn how to change them, see Shut down, sleep, or hibernate your PC.

Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button.

If your Surface won’t turn on, turns on and then off, or starts and gets stuck on a screen—a black screen, a screen with a logo, or another screen—here's what you can try to get it working again.

Learn how to change your presence settings to automatically wake up your Windows 11 PC when you approach.

Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen again (about 20 seconds), then release the power button.

When the Surface logo appears, release the volume-down button. For more info, see Creating and using a USB recovery drive for Surface. Still having issues? There's one last step you can take. If these solutions didn't resolve the problem, service and support options may be available to assist you.

If you're having problems with your Surface Pro, Surface Laptop, or another Surface device, try resetting or recovering it to its factory settings.

Sleep uses very little power, your PC starts up faster, and you’re instantly back to where you left off. You don’t have to worry that you'll lose your work because of your battery draining because Windows automatically saves all your work and turns off the PC if the battery is too low.

For more info, see Download drivers and firmware for Surface. If Windows doesn’t start: If the Automatic Repair screen appears again, your Surface needs service.

You can use Screen and sleep settings to save energy and make your battery last longer.