Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

Fixes an issue in which recycled files are deleted permanently if you delete files from a DFS link in a network environment on a client computer that is running Windows 7 or Windows Server 2008 R2 after you redirect the Recycle Bin to the DFS link.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin, and if you're a Microsoft 365 subscriber, you can even restore your entire OneDrive if something goes wrong.

If you are unable to open and view a notebook in OneNote for the web, it's likely a server issue. If your notebook is stored on OneDrive, check the Service Status page for any known interruptions or outages. If your notebook is stored on SharePoint, contact your administrator to report and troubleshoot the problem.

Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.

Regsvr32 is a command-line utility to register and unregister OLE controls, such as DLLs and ActiveX controls in the Windows Registry. Regsvr32.exe is installed in the %systemroot%\System32 folder in Windows XP and later versions of Windows.

Update the device driver. In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver.

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.

Restore an item from the SharePoint in Microsoft 365 site collection Recycle bin. On modern team sites and classic sites (subsites), in the left pane, select Recycle bin. On modern communication sites, select Site contents, and then select Recycle bin in the top navigation bar.