If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

You can now restore lost or accidentally deleted favorites in Microsoft Edge with our new favorites recovery feature. You'll need to be signed in to your Microsoft account and have the sync setting turned on to use the favorites recovery feature.

How to block pop-ups in Microsoft Edge. In Edge, go to Settings and more at the top of your browser. Select Settings > Cookies and site permissions. Under All permissions, select Pop-ups and redirects. Turn on the Block (recommended) toggle.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Microsoft Edge offers several features and practices that can enhance your online security and protect your personal information. Follow these guidelines to browse the web securely in Microsoft Edge. Verify the connection icon in the address bar. Enable Microsoft Defender SmartScreen. Enable enhanced tracking prevention. Enable secure DNS.

File sharing over a network in Windows. Note: This article focuses on how to share files or folders over a Local Area Network (or LAN), such as connected computers within your home or workplace.

Get the steps for changing your home page in Microsoft Edge, Internet Explorer 11, Google Chrome, Firefox, and Safari.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Show or hide the Recycle Bin. Select the Start  button, then select Settings . Select Personalization > Themes > Desktop icon settings. Select the Recycle Bin check box > Apply. To get to desktop icon settings in Windows 8.1, swipe in from the right edge of the screen, then select Search.