Problems looping .mp3 background music in PowerPoint 2016

Applies To
PowerPoint 2016

Important

Support for Office 2016 and Office 2019 ended on October 14, 2025. Upgrade to Microsoft 365 to work anywhere from any device and continue to receive support. 

Last Updated: April 18, 2018

ISSUE

You're no longer able to loop .mp3 background music in PowerPoint 2016. Looping WAV files still works.

STATUS: WORKAROUND

Microsoft is working to address this problem. In the meantime, try saving the .mp3 file in a different format (such as WAV).

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See Also

Fixes or workarounds for recent issues in PowerPoint for Windows