Keep your Surface Earbuds clean and looking their best. Clean your earbuds by wiping them with a soft, lint-free cloth dampened with an isopropyl alcohol solution 70% or less to remove dirt, debris, and oils. (Isopropyl alcohol wipes also work.) For info about using disinfectant products on your Surface Earbuds, see Clean and care for your Surface.
When cleaning your earbuds:
Don’t press on the acoustic mesh grill or use any sharp objects to try to remove debris.
Don’t use lotion or other liquids because that can damage your earbuds.
Avoid getting moisture on the inside of your ear tips.