What to do if Surface is running slower
If your Surface isn't running as quickly as it once did, try using the tips below to pinpoint and solve the problem.
Check the Power Mode setting in use
Surface devices have an adjustable power mode to allow you to balance your preference between best battery life and best performance.
Select Start > Settings > System > Power & battery.
For Power mode, select Better performance or Best performance.
This setting can be set up differently based on when the device is plugged in or running on battery.
If still needed, there are additional things to try:
Get the latest updates
You can quickly check the health of your Surface drivers and firmware using the Surface app.
In the Surface app, expand Help & support to check the update status.
If there are updates available, select the Check for updates button to open Windows Update and install the available updates.
Note
If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store. When it has downloaded, select Start, search for Surface, then select the app from the list of results.
Use top Windows tips to improve the performance of your Surface
If your Surface is slow, go to Tips to improve PC performance in Windows to learn how to help improve the performance of your Surface.
Plug in and let your Surface cool down
Your Surface may be too hot. Move your Surface to a cooler spot, wait five minutes, and see if it runs faster. When possible, plug in your Surface.
If you are running a memory-intensive app, such as streaming video or playing a game, try closing it for a few minutes. That may cool your Surface down.
Restart your Surface
Go to Start, and select Power > Restart.
, and select Power > Restart.