Microsoft is taking steps to align the service experience with this existing support boundary and clarify the intended availability of Teams personal experiences. As part of these changes, Microsoft Teams for personal use (also called Teams Free) is no longer available on mobile devices in China. Desktop and web will become unavailable beginning on July 28th, 2026. This change applies only to accounts where you sign in to with a personal Microsoft account.
What’s changing
Mobile: Teams for personal use is no longer supported on mobile devices in China.
Desktop and Web: Teams for personal use will be discontinued on the web and desktop devices in China starting on July 28th, 2026.
Users currently accessing Teams for personal use from China on desktop and web should plan for this upcoming change.
What this means for you
You will no longer be able to use Teams for personal use from within China.
Teams for personal use availability outside of China isn't affected by this change.
Continued access to other services
This change applies only to Teams for personal use in China. It does not impact your ability to:
Use the Skype Dial Pad
Join Microsoft Teams (work or school) meetings
Use Microsoft Teams (work or school. If you have access to a work or school account, you can continue to use Teams with your organization’s policies.
What you can do
If you are using Teams for personal use in China, consider transitioning to a supported service before access ends.
Related topics
Get help with your Microsoft account
Contact us
For more help, contact support or ask a question in the Microsoft Teams Community.