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Cumulative Update 12 for Microsoft Exchange Server 2019 was released on April 20, 2022. It includes fixes for nonsecurity issues and all previously released fixes for security and nonsecurity issues. These fixes will also be included in later cumulative updates for Exchange Server 2019

Known issues in this cumulative update

  • The MSExchangeServiceHost service crashes repeatedly and Event ID 4999 is logged in the Windows Application event log. For more information, see Exchange Service Host service fails after installing March 2022 security update.

  • Symptom:
    The Get-MailboxDatabaseCopyStatus cmdlet from an Exchange Server 2013 server fails against databases on Exchange Server 2019 and 2016 servers and returns Error 0xe0434352 from RpccGetCopyStatusEx4.

    Run Get-MailboxDatabaseCopyStatus from an Exchange Server 2019 or 2016 server.

  • Symptom:
    Checking the Exchange Server 2019 or 2016 database status from the Exchange admin center (EAC) might fail and return an "HTTP 500" or "Your request couldn't be completed. Please try again in a few minutes" error message.

    Make sure that the admin mailbox is on an Exchange Server 2019 or 2016 server. If the admin account has no mailbox, make sure that all arbitration mailboxes (especially the “SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}”) are on an Exchange  Server 2019 or 2016 server.

  • The Get-EmailAddressPolicy cmdlet fails and returns "Microsoft.Exchange.Diagnostics.BlockedDeserializeTypeException."

  • "Cannot Send Mail - Your mailbox is full" error when you use iPhone mail to send very large attachments. For more information, see KB 5004622.

Issues that this cumulative update fixes

This cumulative update also fixes the issues that are described in the following Microsoft Knowledge Base articles:

  • 5012757 "Migration user... can't be found" error when using Start-MigrationUser after batch migration fails

  • 5012758 Start-MailboxAssistant is not available in Exchange Server 2019

  • 5012760 You can't access OWA or ECP after installing the July 2021 security update

  • 5012761 External attendees see “Send the Response Now” although no response was requested in Exchange Server

  • 5012762 PST creation is unexpectedly triggered again during multiple mailbox export

  • 5012765 Email stuck in queue starting from "2022/1/1 00:01:00 UTC+0" on all Exchange on-premises servers

  • 5012766 Transport Services fail repeatedly because of * Accepted Domain

  • 5012768 Start-MigrationUser and Stop-MigrationUser are unavailable for on-premises Exchange Server 2019 and 2016

  • 5012770 No response from public folder for users migrating to Microsoft Exchange 2019

  • 5012772 Items are skipped at the start of a new search page request

  • 5012773 OWAMailboxPolicy is bypassed and high resolution profile images can be uploaded

  • 5012774 Can't change default path for Trace log data in Exchange Server 2019 and 2016

  • 5012775 No additional global catalog column in the address book service logs

  • 5012776 Exchange Server 2019 help link in OWA redirects users to online help for Exchange Server 2016

  • 5012777 Can’t find forwarded messages that contain attachments in Exchange Server 2019

  • 5012778 Exchange Server stops responding when processing PDF files with set transport rule

  • 5012779 Invalid new auth certificate for servers that are not on UTC time zone

  • 5012780 Disable-Mailbox does not remove LegacyExchangeDN attribute from on-premises Exchange 2019

  • 5012781 Exchange Server 2019 and 2016 DLP doesn’t detect Chinese resident ID card numbers

  • 5012782 MS ExchangeDiagnostic Service causes errors during service startup and initialization in Microsoft Exchange 2019

  • 5012783 Can't restore data of a mailbox when LegacyDN is empty in the database

  • 5012784 Exchange 2016 CU21 and Exchange 2019 CU10 cannot save "Custom Attributes" changes in EAC

  • 5012785 Read Only Domain Controllers (RODCs) in other domains do not get desired permissions

  • 5012786 Forwarded meeting appointments are blocked or considered spam

  • 5012787 Download domains created per CVE-2021-1730 don’t support ADFS authentication in OWA

  • 5012789 Can't use Copy Search Results after eDiscovery & Hold search

  • 5012790 OWA doesn’t remove the "loading" image when a message is opened in Chrome and Edge browsers

  • 5012791 MailboxAuditLog doesn't work in localized (non-English) environments

  • 5012829 Group metrics generation fails in multidomain environment

Get Cumulative Update 12 for Exchange Server 2019

Download Center

Download Download Cumulative Update 12 for Exchange Server 2019 (KB5011156) now

Volume Licensing Center

To get Cumulative Update 12 for Exchange Server 2019, go to Microsoft Volume Licensing Center.

Note The Cumulative Update 12 package can be used to run a new installation of Exchange Server 2019 or to upgrade an existing Exchange Server 2019 installation to Cumulative Update 12.

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Change history

 The following table summarizes some of the most important changes to this topic.



August 30, 2021

Added a "New feature in this cumulative update" section.

September 28, 2021

Added "Notice" at the top of the article.

April 20, 2022

Added a new feature to the "New features in this cumulative update" section (changed "feature" to "features").

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