After you upgrade from Windows 7 to Windows 8, you cannot print from any Windows Store apps.


This problem occurs because in some upgrade scenarios, the appropriate permissions are not set on the printer object because of a timing issue.


To work around this problem, remove and then reinstall the printer. To do this, follow these steps:

  1. On the Charms bar, select Settings.

  2. Select Change PC settings.

  3. Select Devices.

  4. Select the printer, and then select theĀ Remove icon to remove the printer.

  5. Select Add a Device to reinstall the printer.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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