Family Safety settings enforced on adults

Applies To
Microsoft Family Safety

If you’re an adult and notice that Family Safety settings are wrongly applied to your account, here’s how you can fix it.

Select a scenario that matches your situation and expand a section to learn more.

Adults with an Organizer role in a Family group

How do I remove Family safety settings?

If your device still enforces safety settings, perform a safety reset using following steps:

  1. Copy the following text:
    schtasks /run /tn \"Microsoft\Windows\Shell\FamilySafetyRefreshTask"
  2. On your computer keyboard, press and hold the Windows key followed by the R key to open the Run dialog box.
  3. Enter cmd, then select OK.
  4. Paste in the text from step 1 above and press return.

Note

These steps need to be run on each impacted device.

Can I still manage safety settings for child accounts?

Yes. Organizers will continue to have full control over settings for child accounts to ensure a safe and age-appropriate experience.

Learn more.

Need more help?

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

Important

To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.