Catch up with and manage badge count activity in Microsoft Teams

Hatókör
Microsoft Teams

When a red circle with a number appears on your Teams taskbar icon, it means you have unread or unseen activity in your chats and teams. This is called a badge count, and it can help you stay on top of your most important conversations and activities.

This article explains where the badge numbers on the taskbar and app icons come from, how they're calculated, and how you can clear or manage them. 

What does the badge count represent?

The badge count number displayed on the Teams taskbar icon is a sum of counts from the Chat , Teams , and Activity apps. 

Breakdown by app

  • Chat  and Teams :

    • Adds +1 for every unmuted one-on-one chat, group chat, or meeting chat.
    • Chats that are muted don't contribute to the badge count.
    • The count clears when the chat is opened or marked as read.
    • Adds +1 for each channel with an unread personal @mention or an unread tag @mention in a chat or channel.
    • Adds +1 for each unread followed thread.
    • The count clears when the channel is opened or the @mention is read.

If you have Chat and Teams  separated, Chat  will count items from chats and Teams will count items from channels.

  • Quick views, at the top of the chat and channels list, will show a purple number indicating the items within contributing to the count.

  • Collapsed sections will show a purple number indicating the items within contributing to the count.

  • Activity :

    • Shows the number of new activity items since your last visit.
    • The number clears when you navigate to the activity app.

How to clear the badge count

You can clear the badge count in several ways: 

  1. Read the messages.

    • Open unread chats or channels to clear their respective counts.

    • Mentions can be cleared by:

      • Opening the channel directly.

      • Navigating to the Mentions or Tag mentions view at the top of the chat list and reading all mentions. 

        Tip

        Use the filters at the top of your list to easily find the items included in your badge count.

  2. Mark all as read.

    • At the top of the chat or channel list, select More options  > Mark all as read.
    • This clears all unread indicators and resets the badge count.

Explore the Activity feed in Microsoft Teams

Manage notifications in Microsoft Teams