How to set up payment account in MSN Partner Hub

How to set up your payment account in the MSN Partner Hub dashboard

1. Access the Payment Section: Navigate to the left side of the dashboard and click on 'Payment account.'

2. Add Your Account: Select 'Set up a payment account.'​​​​​​​

   

3. Enter Payment Details:

• A window from Microsoft XPay will appear.

• Fill in the required information to either set up a new or connect an existing Stripe account.

• Stripe will confirm the setup by sending a verification email to your provided address. Remember to check your spam folder if the email does not appear in your inbox.

  

• Click Submit. Your payment account status will display as Verifying.

Once approved, your payment account status will change to Active. Approval typically takes one to two business days.

Make changes to a payment account

Click Manage on the Payment account page to open a dialogue window where you can change your banking info at any time. Changes will have to be verified before your payment account returns to Active status.

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Troubleshooting payment accounts

Payment account status is displayed on the Payment account page of MSN Partner Hub. Accounts that are not in good standing will show an error. Please click Manage to navigate to the payment processor’s site and resolve the related issue.

Questions? Contact us at partnerhubsupport@microsoft.com