Error message when you try to install updates from the Windows Update Web site or from the Microsoft Update Web site: "0x80242006"

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Article ID: 956707 - View products that this article applies to.
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SYMPTOMS

When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:
0x80242006

CAUSE

This issue may occur when corruption exists in the Component-Based Servicing (CBS) Manifest.

RESOLUTION

Windows 2000, Windows XP, and Windows Server 2003

Follow these steps:
  1. Click Start, click Run, type notepad in the Open box, and then click OK.
  2. Copy the following commands, and then paste them into the opened Notepad window.
    net stop wuauserv
    CD %systemroot%\SoftwareDistribution
    Ren Download Download.old
    net start wuauserv
  3. On the File menu, click Save As.
  4. In the File name box, type rename.bat, and then click All Files in the Save as type box.
  5. Save the Rename.bat file to the desktop.
  6. Double-click the Rename.bat file to register the Windows Update files.
  7. Try to install the updates again.
Note After the updates are installed successfully, you can safely delete the Rename.bat file.

Windows Vista and Windows Server 2008

Follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    Start button
    , type notepad in the Start Search box, and then click notepad in the Programs list.
  2. Copy the following commands, and then paste them into the Notepad window.
    net stop wuauserv
    CD %systemroot%\SoftwareDistribution
    Ren Download Download.old
    net start wuauserv
    
  3. On the File menu, click Save As.
  4. In the File name box, type rename.bat, and then click All Files (*.*) in the Save as type box.
  5. Save the Rename.bat file to the desktop.
  6. Right-click the Rename.bat file, and then click Run as administrator.
    Collapse this imageExpand this image
    User Account Control permission
    If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
  7. Try to install the updates again.
Note After the updates are installed successfully, you can safely delete the Rename.bat file.

Properties

Article ID: 956707 - Last Review: September 9, 2008 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Update
  • Microsoft Update
Keywords: 
kbtshoot kbexpertisebeginner kbprb KB956707

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