If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. Check your Outbox or your mailbox storage to see what's taking up space. Learn more.

Review the details under the Services & Subscriptions heading.. If you see a circle arrow, then your subscription is set up for recurring billing, unless you turn recurring billing off or cancel it beforehand. The next charge info shows you when you’ll be charged next, and for how much.

Portable Document Format (PDF) preserves document formatting and enables file sharing. When the PDF format file is viewed online or printed, it retains the format that you intended. The PDF format is also useful for documents that will be reproduced using commercial printing methods.

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a refund.

Work and school accounts have more advanced security and compliance tools to protect sensitive organization data. Work or school accounts are often associated with Microsoft 365 for business or Microsoft 365 Education products and are managed by an administrator responsible for assigning user accounts and Microsoft 365 licenses to people in their organization.

After you upload photos , OneDrive helps you organize and find them. You can browse your memories fast with our new customizable Gallery, or find a photo based on where it was taken, what is in the photo, and whether it is a video, screenshot, document, and more!

In Outlook, the default font is 11-point Calibri in black. It's used when you compose new email messages. You can change the default font and its color, size, and style — such as bold or italic.

To add text, like a title, in an arbitrary position close to or on top of your SmartArt graphic, on the Insert tab, in the Text group, click Text Box to insert a text box. If you want only the text in your text box to appear, right-click your text box, click Format Shape or Format Text Box, and then set the text box to have no background color and no border.

OneDrive makes it easier to stay connected with your family members, or groups that you've created in Outlook. Simply sign in to family.microsoft.com with your Microsoft account to predefine your family group, or create groups of people, such as friends, neighbors, or sports teams in Outlook. Then keep in touch easily by sharing photos, videos, and files with one click.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.