A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.

You'll receive a notification about your enforcement action when you try to sign in to the Xbox network on your console. This message displays the type of enforcement action that was issued as well as how long the action will last.

If the issue occurs with every game that you try to play on this device, try restarting the device. For more help, go to: How to restart or power cycle your Xbox console. Game freezes or stops responding on a Windows device.

Use these privacy settings to manage how others see a member’s Xbox profile, who can communicate with them, and how they can interact with their content. Note To manage a member's settings, the account must be added to the console before proceeding with the steps below.

If Microsoft products on your macOS device are not working as expected, contact for assistance. Your Microsoft Support agent will guide you through the process of downloading and installing it on your device. Quick Assist for macOS is not available outside of Microsoft Support interactions.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

市场盗窃的示例包括: 从非法第三方网站购买或兑换游戏内容或代码. 声称成功兑换的代码无法从 Xbox 支持获取其他内容或资金. 滥用 Microsoft 退款策略，或通过向你的银行或金融机构申请“退单拒付”以规避退款政策. 在应用商店中利用系统故障或漏洞来获得财务 ...

Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.